Disclaimer

Effective date: April 2026

ClaimsDraft is a document drafting service, not a claims management company.

ClaimsDraft (claimsdraft.co.uk) is operated by Blaspsoft Ltd. We produce personalised complaint letters to assist consumers in making their own complaints to financial institutions.

ClaimsDraft is NOT

  • A claims management company
  • Authorised or regulated by the Financial Conduct Authority
  • A legal or financial advice service
  • Acting on your behalf in any capacity

You do not need to use ClaimsDraft

You can contact your bank's complaints team directly, for free. If your bank does not resolve your complaint within 8 weeks, you can refer it to the Financial Ombudsman Service for free at financial-ombudsman.org.uk.

About the information on this site

All information about the FCA regulatory framework provided on this website is for general information purposes only. It reflects our understanding of the applicable rules at the time of writing and does not constitute legal or financial advice. You should not rely on it as a substitute for professional advice specific to your circumstances.

About complaint outcomes

ClaimsDraft makes no representations about the likely outcome of any individual complaint. The FOS uphold rate of approximately 37% for direct consumer complaints is a published aggregate figure and does not constitute a guarantee of any individual outcome.

About the generated documents

Every complaint letter produced by ClaimsDraft includes the following notice:

"This document was produced by ClaimsDraft (claimsdraft.co.uk), a document drafting service operated by Blaspsoft Ltd. ClaimsDraft is not a claims management company, is not regulated by the Financial Conduct Authority, and does not act on your behalf. You are responsible for reviewing this document and deciding whether to submit it."

Contact

If you have any questions about this disclaimer, contact us at hello@claimsdraft.co.uk.